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The park

Can I bring my own food and drinks?
Yes, you may bring your own food and drinks. You may not eat or drink your own food or beverages in the restaurants.
Can I cycle through the park?
No. Keukenhof is a pedestrian park. You can rent bicycles from the car park near the main entrance to explore the surrounding area by bike.
Are dogs allowed in the park?
Dogs are allowed into Keukenhof as long as they are on a leash and there is a maximum of 1 dog per person. Dogs are not allowed into the pavilions or restaurants with the exception of guide or support dogs. Dog excrement bags are available free of charge at the ticket entrance.
May I fly a drone over the park?
No. In connection with visitor safety, the flying of drones over or around the park is not permitted.
I lost an item at Keukenhof. Did you find it?
We collect all lost items and post them in iLost. Click here to see if your item has been found.
May I stroll through the bulb fields?
No. You may not walk through the bulb fields as this damages the bulbs. The fields are also the private property of the bulb growers. You are permitted to take photographs from the road.
When is the Flower Parade?
The Flowerparade will take place on Saturday 23 April 2022. More information on the Flowerparade can be found at www.bloemencorso-bollenstreek.nl.
Is Keukenhof open?
Keukenhof is currently closed. We look forward to welcoming you in 2022!

Tickets

Who do I contact if I have questions about my ticket order?
For questions concerning tickets purchased (orders) it is best to contact Ticket Counter by mail: info@ticketcounter.nl.
I bought tickets via Keukenhof.nl for 2021. Can I cancel my tickets?
Yes, you received an e-mail from Ticketcounter about the cancellation of your ticket. If you did not receive this e-mail, please send an e-mail to info@ticketcounter.nl to request cancellation and refund of your ticket from 2021.

Pilot days Tickets
If you tested positive on your testenvoortoegang.nl test, you are able to cancel your ticket. To cancel your ticket you need to contact Ticketcounter at info@ticketcounter.nl. In the e-mail you need to enclose your positive test result. Only then will you be eligible for a refund

Services

Can I rent a wheelchair at Keukenhof?
Manual wheelchairs are available for rent for €5 in the Keukenhof ticketshop. Use of electric wheelchairs is allowed. Electric wheelchairs are not available for rent at Keukenhof. Please note: A €20 cash deposit is required for a wheelchair. This will be refunded when you return the wheelchair.
Can I park at Keukenhof?
Keukenhof provides parking during the season. Parking costs € 6 and the car park closes at 19:30. Charging stations for electric cars are available in the car park, near the main entrance.
What does parking cost?
Coach parking is free. The parking fee for cars is € 6.
Where can I park my bicycle/moped?
There are bicycle racks at both entrances to the park. You can park your bicycle or moped there for free.
Where can coaches park?
Coaches can park for free in the parking area next to the main entrance.
Are there any restaurants at the park?
Yes, there are various restaurants at the park. Furthermore, there are a variety of mobile food & beverage outlets throughout the park.  
Where can I rent bicycles?
You can rent bicycles at the car park, next to the main entrance so you can explore the surrounding area by bike. Please take into account that you may not walk through the bulb fields as this damages the bulbs. The fields are the growers’ private property. You are permitted to take photographs from the road.
Are there charging stations for electric cars/bicycles at the park?
Yes. There are charging stations for electric cars in the car park near the main entrance. You can ask the parking attendant where to find these when you drive into the car park. In the case of an emergency, it is possible to charge your electric bicycle at the bicycle rental.
Can we stay overnight in the car park in our camper van?
No. You cannot stay overnight in the car park. You may park your camper in the car park whilst you visit Keukenhof for € 6. The car park closes at 19:30. There are various campsites in the surrounding area where you can stay overnight.
Can I store my luggage during my visit to Keukenhof?
Smaller items can be stored in the lockers located next to the main entrance. The dimensions of the lockers are 25x55x45 cm.

Accessibility

Can I get to Keukenhof by using public transport?
With public transport you travel quickly and comfortably to Keukenhof. In most cases you travel the cheapest with a Combiticket. This day ticket is both your entrance ticket for Keukenhof and the ticket for your journey by public transport on that day.