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The park

How does Keukenhof implement Covid-19 measures at the park?
Keukenhof adheres to the guidelines as laid down in the ‘Veilig Samen Uit’ [safe out together] protocol drawn up for major daytime attractions in the Netherlands. We implement measures suitable for the so-called 1.5-metre economy [social distancing], provide sufficient, clear information as well as additional hygiene measures. Keukenhof can receive a maximum number of visitors per day. To prevent busy times during the day, we have implemented timeslots.
What if there is a travel ban next spring due to Covid-19 or Keukenhof isn’t allowed to open?
Cancellations related to the government measures in place at the time will be honoured.
When will Keukenhof be open?
Keukenhof will be open from Saturday 20 March – Sunday 9 May 2021.
What does parking cost?
Coach parking is free. The parking costs for cars amount to € 6.
Can I bring my own food and drinks?
Yes, you may bring your own food and drinks. The park also features various restaurants, each with their own theme. You may not eat or drink your own food or beverages in the restaurants.
Can I take a cruise through the park?
Tickets for a cruise through the bulb fields surrounding Keukenhof cannot be purchased from www.keukenhof.nl yet. Further information will be provided.
Can I book a guided tour?
In connection with Covid-19 measures no guided tours will be available for groups in 2021.
Where can I buy entrance tickets?
Tickets will be available from autumn 2020 at our webshop. Please print your tickets or download the tickets to your mobile device.
I ordered a park guide online, where can I pick it up?
The park guide provides information on Keukenhof. After placing an order, you will receive an email containing a voucher that allows you to collect the guide from the information desk.
Can I cycle through the park?
No. Keukenhof is a pedestrian park. You can rent bicycles from the car park near the main entrance to explore the surrounding area by bike.
Are dogs allowed in the park?
Dogs are allowed into Keukenhof as long as they are on a leash and there is a maximum of 1 dog per person. Dogs are not allowed into the pavilions or restaurants with the exception of guide or support dogs. Dog excrement bags are available free of charge at the ticket entrance.
When is the Flower Parade?
The Flowerparade will take place on Saturday 17 April 2021. More information on the Flowerparade can be found at www.bloemencorso-bollenstreek.nl
May I stroll through the bulb fields?
No. You may not walk through the bulb fields as this damages the bulbs. The fields are also the private property of the bulb growers. You are permitted to take photographs from the road.
I lost an item at Keukenhof. Did you find it?
We collect all lost items and post them in iLost. Click here to see if your item has been found.
May I fly a drone over the park?
No. In connection with visitor safety, the flying of drones over or around the park is not permitted.

Tickets

Are there special prices for groups of school children?
There are group tickets available for both primary and secondary school children and their supervisors for € 6 per person. Minimum group 15 students. Coaches park for free, parking costs € 6 per car.
Can I also arrive before or after my timeslot?
Arrival must take place in the timeslot assigned to tickets purchased through www.keukenhof.nl.
What if I am not going to make my timeslot?
Arrival must take place in the timeslot assigned to tickets purchased through www.keukenhof.nl.
Can I rebook tickets to another timeslot?
Tickets purchased through www.keukenhof.nl can be modified to another date or timeslot until 7 days before arrival.
Can I cancel tickets?
Tickets purchased through www.keukenhof.nl can be cancelled until 7 days before arrival. Bookings made inside 7 days of your arrival cannot be cancelled.
Can ticket quantities be modified?
Tickets purchased through www.keukenhof.nl can be modified to another quantity, another day or timeslot until 7 days before arrival. Bookings made inside 7 days of your arrival cannot be changed.
Must tickets be paid for immediately?
Tickets ordered through www.keukenhof.nl have to be paid immediately.
How many tickets can I order?
You can order up to 200 tickets using the www.keukenhof.nl ticket shop. If you want to order over 200 tickets for 2021, you can register for the Reseller Portal. To do so, send an email to sales@keukenhof.nl.
When do tickets go on sale?
The www.keukenhof.nl ticket shop will be operational in November.
How can I buy tickets?
Tickets can be bought via www.keukenhof.nl.
How much do group tickets cost?
Use www.keukenhof.nl to purchase between 20 and 200 tickets. You pay € 17 per ticket for adults.
Can my ticket be scanned from my smartphone?
Yes, it can. Please ensure your screen’s brightness is set to 100%.
Who do I contact if I have questions about my ticket order?
For questions concerning tickets purchased (orders) it is best to contact the Ticket Counter by emailing: info@ticketcounter.nl or calling +31 (0)10 751 6400.
I ordered tickets but am not able to come. Can I get my money back?
Tickets are non-refundable.

Services

Where can I rent bicycles?
You can rent bicycles at the car park, next to the main entrance so you can explore the surrounding area by bike. Please take into account that you may not walk through the bulb fields as this damages the bulbs. The fields are the growers’ private property. You are permitted to take photographs from the road.
Are there any restaurants at the park?
Yes, there are various restaurants at the park, each with its own theme. For example, you can eat poffertjes [traditional Dutch mini pancakes] and there are restaurants specialising in Italian and Asian cuisine. Furthermore, there are a variety of mobile food & beverage outlets throughout the park that serve, for instance, strawberries, herring or hotdogs.  
Can I park at Keukenhof?
Keukenhof provides parking. Parking costs € 6 and the car park closes at 19:30. Charging stations for electric cars are available in the car park, near the main entrance.
Where can coaches park?
Coaches can park for free in the parking area next to the main entrance.
Where can I park my bicycle/moped?
There are bicycle racks at both entrances to the park. You can park your bicycle or moped there for free.
Are there charging stations for electric cars/bicycles at the park?
Yes. There are charging stations for electric cars in the car park near the main entrance. You can ask the parking attendant where to find these when you drive into the car park. Entrance Extra has a charging station for electric bicycles.
Can we stay overnight in the car park in our camper van?
No. You cannot stay overnight in the car park. You may park your camper in the car park whilst you visit Keukenhof for € 6. The car park closes at 19:30. There are various campsites in the surrounding area where you can stay overnight.