Frequently Asked Questions

No, Keukenhof is closed. We look forward to welcoming you in 2024!

In 2024 Keukenhof will be open daily from 21 March – 12 May from 08:00 – 19:30.

We collect all lost items and post them in iLost. Click here to see if your item has been found.

Booking tickets within 4 days before arrival is possible. You cannot change or cancel this booking after payment.

Tickets purchased via www.keukenhof.nl can be cancelled up to 4 days before arrival (cost €2.50 per booking). You can do this by sending an e-mail to info@ticketcounter.nl. Once the cancellation has been processed, the amount to be received will be refunded to your account (minus €2.50 administration fee). The processing time at our ticketpartner Ticketcounter usually is around 7 days. Cancellation within 4 days of arrival is not possible.

Via your confirmation e-mail, you can change the day of arrival and time slot of your ticket order. By sending an email to info@ticketcounter.nl, you can cancel the entire booking up to 4 days before arrival (costs € 2,50 per booking).  For questions concerning tickets purchased (orders) it is best to contact Ticket Counter by mail: info@ticketcounter.nl.

Please contact the company you bought your tickets from. Look for contact details on their website.