Frequently Asked Questions
In 2020, Keukenhof is open from 21 March to 10 May between 8:00 and 19:30.
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Accessibility
Is public transport available on the day of the Flower Parade?
On Saturday, April 25, 2020, there will be no buses to and from Keukenhof for several hours due to the Flower Parade. We advise you to choose another day for your visit. For more information about April 25, visit bloemencorso-bollenstreek.nl.
Can I buy a bus ticket only for my return trip?
Do you only want to make the return trip by bus and you do not have an OV chip card? At Keukenhof you can buy a single ticket to metro stop Europaplein / RAI (Keukenhof Express bus line 852), Leiden Centraal station (Keukenhof Express bus line 854), Schiphol Airport (Keukenhof Express bus line 858), Hoofddorp station (Keukenhof Express bus line 859), Haarlem ( regional bus line 50) or The Hague Central station (bus line 90). You pay 7.50 euros for this.
What other tickets for public transport are valid?
- OV-chipkaart (also student card, national subscriptions and Region Subscription South Holland) The OV chip card (also student card, national subscriptions and South Holland Subscription Region) is valid on all bus and train routes. Via 9292.nl you can immediately see the costs of your trip.
- Amsterdam Region Travel Ticket and Holland Travel Ticket The Amsterdam Region Travel Tickets (ARTT) and Holland Travel Tickets (HTT) are valid on all Keukenhof Express bus lines (including regional bus line 50 Haarlem). The Amsterdam Travel Ticket (ATT) is not valid on these bus lines.
- Tourist Day Ticket With the Tourist Day Ticket you can travel to Keukenhof by bus, tram and metro (in South Holland). You can buy the Tourist Day Ticket at various locations. For more information, visit touristdayticket.nl.
- Day ticket You can also buy day tickets for all Keukenhof Express bus lines (including regional bus line 50 Haarlem) for € 11.00 (except bus line 852: € 14.50 euros). For children aged 4 to 11, the day ticket costs 7.50 euros. These day tickets can be purchased at the Keukenhof Express departure locations. It is not possible to pay with cash.
- One way bus tickets In regular buses you can buy one way bus tickets from bus driver for bus lines 300, 340, 341 and 397, 50 and 90. The price depends on the distance you travel. Keep in mind that traveling with the OV chip card or with a Combiticket is cheaper. The Combiticket has the additional advantage that you can walk straight into the park! It is not possible to pay cash on the bus with cash. At Keukenhof you can buy a one-way bus ticket for the Keukenhof Express bus lines. You pay € 7.50 for this.
How much does a combiticket (entrance + bus + train) cost?
Entrance Keukenhof + public transport (train + bus)
Adults combi entrance + public transport (round trip) by train and bus from Hoofddorp Station, Schiphol Airport, Leiden Central, RAI or Haarlem
- 2nd class: € 39
- 1st class: € 45
- 0 to 3 years: free
- 4 to 12 years old: € 17,00
- 12 to 17 years old: € 32 (2nd class) €38 (1st class)
How much does a combi ticket (entrance + bus) cost?
Entrance Keukenhof + round trip bus ticket
- Adult combi entrance + round trip bus ticket from Amsterdam €32,50
- Adult combi entrance + round trip bus ticket from Haarlem, Hoofddorp, Schiphol or Leiden €27,50
- Child entrance + round trip bus ticket from Amsterdam, Schiphol, Leiden, Haarlem, Hoofddorp €14,00
What is the best way to travel to Keukenhof?
Keukenhof is easily accessible by public transport. The park is also very accessible for cars. There is plenty of parking at the park. Click here for more information.
Is Keukenhof accessible by public transport?
Keukenhof is easily accessible by public transport. You can buy special Keukenhof entrance + public transport tickets here.
Services
Where can I rent a wheelchair?
Our park offers excellent access for (electric) wheelchairs and has plenty of disabled toilet facilities. The use of a wheelchair is free of charge. Use of electric wheelchairs is allowed. Eletric wheelchairs are not available for rent at Keukenhof. Click here to rent a wheelchair.
Can I park at Keukenhof?
Keukenhof has enough parking space. Parking costs 6 euros and the parking area closes at 7.30 p.m. Charging points for electric cars are available in the parking lot at the main entrance.
Are there charging points for electric cars and bicycles?
Yes. Charging stations for electric cars are available in the car park outside the main entrance. You can ask the traffic steward were they are when you drive onto the site. The charging station for electric bikes can be found at Entrance Extra.
Where can I park my bike / scooter?
There are bicycle parking facilities at both entrances to the park. You can park your bicycle or moped there for free. The charging station for electric bikes can be found at Entrance Extra.
Can my ticket be scanned from my smartphone?
Yes, it can. Do ensure that your screen’s brightness is at 100%.
Can I store my luggage during my visit to Keukenhof?
You can leave your luggage at the luggage depot while you explore Keukenhof. Smaller items of luggage can be stored in lockers. Larger items can be handed in to the secure depot.
Are there restaurants in the park?
There are a number of food outlets in the park. The various restaurants all have their own theme. For instance, you can eat poffertjes [tiny Dutch pancakes], there’s an Italian and an Asian restaurant. Across the park you will also encounter a number of mobile food outlets that offer, for example, strawberries, herring or hotdogs.
Where can I rent bikes?
You can rent bikes to explore the surrounding area by the car park next to the main entrance.
Can we spend the night in the car park with the camper?
You can park your camper van in the carpark at Keukenhof for €6. However, you cannot stay overnight as the carpark is closed at 19:30 every day.
There are various campsites in the vicinity for you to stay at.
Can I take a boat trip in the park?
To complete your visit to Keukenhof you can take a boat trip through the endless bulb fields that surround the park. You can purchase tickets for the daily cruise from the windmill in the park. The latter is situated at the edge of the park and is also where you get on board the boat. The electrically powered boat does not cruise through Keukenhof.
The park
What is a combi ticket?
Combi Tickets are train and/or bus tickets valid to and from Keukenhof + a ticket to the park. The bus stops outside Keukenhof’s main entrance so you can walk straight into the park. A Combi Ticket is a round trip ticket.
When is Keukenhof open?
Keukenhof is open daily from 08:00 – 19:30 from 21 March – 10 May 2020. That includes Sundays and holidays! The box office closes at 18:00 though you can still buy tickets from one of the ticket machines adjacent to the box office.
When is the best time to visit Keukenhof?
Flowering at Keukenhof parallels that in nature. The crocuses, daffodils, hyacinths and early tulips flower at the start of the season. Other flowers bloom later in the season such as the (larger) tulips. Our pavilions feature entrancing flower shows from the first to the last day of the season.
Want to enjoy the peace and quiet of Keukenhof? It is less busy before 11:00 and after 15:00. The light of the morning and evening sun allows you to take wonderful photographs. It is also less busy on Monday, Tuesday and Wednesday than on the other days of the week.
Where can I buy entrance tickets?
Tickets will be available from autumn 2019 onwards from our webshop, but can also be purchased from the box offices at the entrance to Keukenhof during its opening season.
How long is my entrance ticket valid?
Tickets are undated and can therefore be used (once) at any time throughout the opening season. This also applies to Combi Tickets. Your ticket will be scanned the day you visit Keukenhof.
I have ordered a Park Guide online. Where can I pick it up?
The park guide is a handy booklet that provides information on Keukenhof. Did you order a park guide when you booked? If so, the email you received after ordering that contains your digital ticket also contains a voucher for a park guide that you can hand in at the information desk.
Can I bring my own food and drinks into the park?
Naturally, that’s not a problem. There’s a picnic meadow and various benches throughout the park where you can sit down to eat. However, taking your own food into the restaurants is prohibited.
Can I cycle in the park?
No, Keukenhof is a truly pedestrian park. You can however rent bikes from the car park by the main entrance to explore the surrounding area.
Are dogs allowed in the park?
Dogs are allowed in Keukenhof as long as they are leashed. Dogs are not allowed in the pavilions or restaurants with exception of guide/helper dogs. Dog faeces bags are free from the ticket collectors.
When is the Flower Parade?
The Flowerparade will take place on Saturday 25 April 2020. More information on the Flowerparade can be found at www.bloemencorso.nl.
It is always exceptionally busy in the Bollenstreek and Keukenhof during the Flowerparade. If you only intend to visit Keukenhof we advise you pick another day.
Do you wish to visit Keukenhof during the Flowerparade after all? If so, ensure you make it to the park before 11:00 (a.m.). A number of roads in the Bollenstreek will be closed for the Flowerparade after that time. You will then probably not be able to make it to Keukenhof. This applies both to public transport and cars.
Can I walk through bulb fields?
No, that is not permitted as this land is owned by flower bulb growers. You can however take photographs from the roadside or alongside the fields.
I lost something in Keukenhof. Did you find it?
We collect lost items in iLost. Click here to see whether your item was found.
I ordered tickets, but am unable to come to Keukenhof. Can I get my money back?
Unfortunately, we do not have a cancellation policy. Tickets will therefore not be refunded.
Can I use a drone in the park?
It is illegal in the Netherlands to fly a drone above crowds of people or near airports. This means drone use is prohibited in and around Keukenhof.
Who can I contact for questions about my ticket order?
For questions about your ticketorder you can contact Ticketcounter: info@ticketcounter.nl / +31 10 751 6400
Where can coaches park?
Coaches can park for free in the bus parking area at the main entrance.