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General

When will Keukenhof be open?
Keukenhof is open daily from 08:00 – 19:30 from 23 March – 14 May.
Manual Reseller Portal
Reseller user manual ENG

Ticket sales of up to 200 tickets per season

Can I book tickets within 4 days of arrival?
Booking tickets within 4 days before arrival is possible. You cannot change or cancel this booking after payment.
What if there are no tickets available for the time slot I want to book?
If you cannot select the desired number of tickets for a particular time slot, it means that the time slot is full. As an example: You want to order 60 tickets, but you can only select 40. This means there are only 40 tickets left for this time slot. Then select another time slot.
Do all the tickets have to be printed out individually?
To make life easier for you and your guests, we work with a group barcode. You will receive this with your booking. Group barcodes go up to 80 people. For example: are you coming with a group of 120 persons? You will receive two group barcodes: one for 80 people and one for 40 people. This does mean that the group should report to the ticket entrance together and at the same time. Individual visitors then no longer have to show their own barcode.  
What is the group price?
When purchasing 20 – 200 tickets per season, you pay €18.50 per ticket for adults instead of €19,00. For children’s tickets you pay €9.00.
When do tickets go on sale?
Numbers of up to 200 tickets per season will be available from mid-November at www.keukenhof.nl. We will inform you of the exact date via email.
Can ticket quantities be modified?
Tickets purchased through www.keukenhof.nl can be changed in numbers up to 4 days before arrival. This can only be done by cancelling the entire booking (costs €2.50 per booking). You can do this by sending an e-mail to info@ticketcounter.nl. You can then book new tickets with the correct numbers, provided they are still available.    
Must tickets be paid for immediately?
Tickets ordered through www.keukenhof.nl have to be paid immediately.
Can I rebook tickets to another timeslot?
Tickets purchased through www.keukenhof.nl can be modified to another date or timeslot until 4 days before arrival by the link in the confirmation mail, provided it is still available.

Ticket sales from 200 tickets per season

Can I book tickets within 4 days of arrival?
Booking tickets within 4 days before arrival is possible. You cannot change or cancel this booking after payment.
Can I book tickets within 4 days of arrival?
Booking tickets within 4 days before arrival is possible. You cannot change or cancel this booking after payment.
How can I apply to use the Reseller Portal?
If you purchase a minimum of 200 tickets per season, you can apply to use the Reseller Portal. You do this by sending an email to: Sales@Keukenhof.nl.
When do tickets go on sale?
The Keukenhof Reseller Portal will be operational in mid- November. We will inform you of the exact date via email.
Do the tickets have to be paid for right away?
No, you can reserve tickets. Please pay and confirm this reservation no later than 4 days before arrival. Reservations not paid 4 days before arrival will expire. Bookings that have been paid can only be modified by cancellation. Cancellation or changes within 4 days before arrival are not possible.
How many tickets can I order for my groups?
There is a maximum number of tickets that every Keukenhof business contact may purchase for reservations. This number is based on previous purchases. If you want more information, please send an e-mail to sales@Keukenhof.nl.
How much do group tickets cost?
If you purchase 200 or more tickets per season, you pay € 16,50 per ticket for adults instead of the € 19,00. Children’s tickets cost you € 8,00 instead of € 9,00, and parking vouchers cost € 5,00 instead of € 6,00.
Can I rebook tickets to another timeslot?
Changing a booking to another time slot is only possible if you have the booking as a reservation. This can be changed/cancelled up to 4 days before the arrival date to another day or time slot, provided it is still available. Have you already paid for the booking? Then changes can only be made by cancelling your current booking free of charge at least 4 days before the arrival date via the Reseller Portal. You can then make a new booking.
What if I am not going to make my timeslot?
For tickets booked using the Keukenhof Reseller Portal (200 and over per season) you get an arrival margin of 1 hour before and 1 hour after the timeslot you booked.
Can I organise tickets using a voucher or consignment?
In connection with the guidelines, voucher or consignment contracts are not possible.
How long can my group spend in the park?
The time slot booked through www.keukenhof.nl serves as the arrival time of your visit. Once inside, you can stay until closing time. In our experience, the average length of stay for visitors at Keukenhof is 3 hours.
Do all the tickets have to be printed out individually?
To make life easier for you and your guests, we work with a group barcode. You will receive this with your booking. Group barcodes go up to 80 people. For example: are you coming with a group of 120 persons? You will receive two group barcodes: one for 80 people and one for 40 people. This does mean that the group should report to the ticket entrance together and at the same time. Individual visitors then no longer have to show their own barcode.  
Can the number of tickets be modified up or down depending on how the size of the group develops?
Changing a booking to another number of tickets is only possible if you have the booking as a reservation. You can still change/cancel your booking to another number of tickets up to 4 days before arrival, provided this is still available. Have you already paid for the booking? Then changes can only be made by cancelling your current booking free of charge via the Reseller Portal at least 4 days before the arrival date. You can then make a new booking.

The park

What time slots can I reserve as arrival times?
The park is open daily between 8am and 7.30pm. Keukenhof works with time slots of half an hour as arrival time. So you can choose from time slots like: 8.00 – 8.30 am, 8.30 – 9.00 am. The last time slot is 18.30 – 19.00 pm (Please note that the park closes at 19:30. This means you can stay in the park for a maximum of one hour).
How can I pay at Keukenhof?
Keukenhof is completely cashless. This means you can only pay with cards. Paying in cash is not possible.
Does my company driver has to pay parking fees?
A company driver does not need a parking ticket. He or she can report to the information desk.
How does Keukenhof implement Covid-19 measures at the park?
Keukenhof adheres to the Dutch RIVM guidelines when in force and the ‘Veilig Samen Uit’ [safe out together] protocol drawn up for major daytime attractions in the Netherlands.  
Can I book a guided tour?
Yes, it is possible to book a guided tour. A professional guide will show your group the Keukenhof highlights in 60 minutes. Further information will be provided soon.
Can I take a cruise through the flowerbulb fields?
Tickets for a cruise through the flowerbulb fields surrounding Keukenhof cannot be purchased from www.keukenhof.nl yet. Further information will be provided.
When is the Flower Parade?
The Flowerparade will take place on Saturday 22 April 2023. More information on the Flowerparade can be found at www.bloemencorso-bollenstreek.nl.

Groups

Do parking fees have to be paid for coaches?
Coach parking is free.
Does the tour leader, guide or bus driver have to pay entrance fees?
As per usual a free ticket will be issued for the tour leader, guide or driver at the ticket office or at the information desk upon presentation of your booking.