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General

When will Keukenhof be open?
Keukenhof is open daily from 08.00 – 19.30 from 21 March – 12 May.
Manual Reseller Portal
Reseller user manual ENG

Ticket sales of up to 200 tickets per season

How can I buy up to 200 tickets (per season)?
Numbers of up to 200 tickets per season will be available online from mid-November at www.keukenhof.nl. The tickets are valid on a specific date during the opening season with arrival expected during a predetermined timeslot.
Can I book tickets within 4 days of arrival?
Booking tickets within 4 days before arrival is possible. You cannot change numbers or cancel this booking after payment. Changing the day or time slot is still possible up to 24 hours before arrival. This can be done via the link in the confirmation e-mail, if still available.
What if there are no tickets available for the time slot I want to book?
If you cannot select the desired number of tickets for a particular time slot, it means that the time slot is full. As an example: You want to order 60 tickets, but you can only select 40. This means there are only 40 tickets left for this time slot. Then select another time slot.
Do all the tickets have to be printed out individually?
To make life easier for you and your guests, we work with a group barcode. You will receive this with your booking. Group barcodes go up to 80 people. For example: are you coming with a group of 120 persons? You will receive two group barcodes: one for 80 people and one for 40 people. This does mean that the group should report to the ticket entrance together and at the same time. Individual visitors then no longer have to show their own barcode.  
What is the group price?
When purchasing 20 – 200 tickets per season, you pay €19.00 per ticket for adults instead of €19,50. For children’s tickets you pay €9.00.
Can ticket quantities be modified?
Tickets purchased through www.keukenhof.nl can be changed in numbers up to 4 days (from the reserved time slot) before arrival. This can only be done by cancelling the entire booking (costs €2.50 per booking). You can do this by sending an e-mail to info@ticketcounter.nl. You can then book new tickets with the correct numbers, provided they are still available. Extra tickets can also be ordered in a new booking.    
Must tickets be paid for immediately?
Tickets ordered through www.keukenhof.nl have to be paid immediately.
Can I rebook tickets to another timeslot?
Tickets purchased through www.keukenhof.nl can be modified to another date or timeslot until 24 hours before arrival by the link in the confirmation mail, provided it is still available.

Ticket sales from 200 tickets per season

How can I buy up more than 200 tickets (per season)?
Ticket sales of over 200 tickets per season is effected using the Keukenhof Reseller Portal. The tickets are valid on a specific date during the opening season with arrival expected during a predetermined timeslot. To register for the Reseller Portal please send an email before March 2024 to sales@keukenhof.nl.
Can I book tickets within 4 days of arrival?
Booking tickets within 4 days before arrival is possible. You cannot change this booking in numbers or cancel it after payment. Changing the day or time slot can still be done up to 24 hours before arrival, if still available.
How can I apply to use the Reseller Portal?
If you buy a minimum of 200 tickets per season, you can apply to use the Reseller Portal until March 2024. You do this by sending an email to: Sales@Keukenhof.nl.
When do tickets go on sale?
The Keukenhof Reseller Portal will be operational in mid- November. We will inform you of the exact date via email.
Do the tickets have to be paid for right away?
No, you can reserve tickets. Please pay and confirm this reservation at least 4 days before arrival. Reservations not paid 4 days before arrival will expire.
  • Changing the day or time slot: Changing a booking to another day or time slot is possible up to 24 hours before the visit, provided it is still available. This is also possible if the booking has already been paid for.
  • Changing the number of tickets: Bookings that have been paid can only be changed in numbers by cancellation. Cancelling or changing numbers within 4 days of arrival is not possible. If the booking is still a reservation, the number of tickets can be changed to a lower number (up to 4 days before the visit).
  • Cancelling: You can cancel free of charge up to 4 days before arrival, even if the booking has already been paid for. Cancellation within 4 days of arrival is not possible.
How many tickets can I order for my groups?
There is a maximum number of tickets that every Keukenhof business contact may purchase for reservations. This number is based on previous purchases. If you want more information, please send an e-mail to sales@Keukenhof.nl.
How much do group tickets cost?
If you purchase 200 or more tickets per season, you pay € 17,00 per ticket for adults instead of the € 19,50. Children’s tickets cost you € 8,00 instead of € 9,00, and parking vouchers cost € 7,00 instead of € 8,00.
Can I rebook tickets to another timeslot?
Rebooking a booking to another time slot can be done up to 24 hours before the visit, provided it is still available (even if the booking has already been paid for).
What if I am not going to make my timeslot?
For tickets booked using the Keukenhof Reseller Portal (200 and over per season) you get an arrival margin of 1 hour before and 1 hour after the timeslot you booked.
Can I organise tickets using a voucher or consignment?
In connection with the guidelines, voucher or consignment contracts are not possible.
How long can my group spend in the park?
The time slot booked through www.keukenhof.nl serves as the arrival time of your visit. Once inside, you can stay until closing time. In our experience, the average length of stay for visitors at Keukenhof is 3 hours.
Do all the tickets have to be printed out individually?
To make life easier for you and your guests, we work with a group barcode. You will receive this with your booking. Group barcodes go up to 80 people. For example: are you coming with a group of 120 persons? You will receive two group barcodes: one for 80 people and one for 40 people. This does mean that the group should report to the ticket entrance together and at the same time. Individual visitors then no longer have to show their own barcode.  
Can the number of tickets be modified up or down depending on how the size of the group develops?
Changing a booking to a lower number of tickets is only possible if you have the booking as a reservation. You can change/cancel it to another number of tickets up to 4 days before arrival. Additional tickets can always be booked in the Reseller Portal, if still available. Have you already paid for the booking? Then changes can only be made by cancelling your current booking free of charge via the Reseller Portal no later than 4 days before the arrival date. You can then make a new booking, if still available.

The park

Are there restaurants in the park and can I make a reservation?
Yes, there are various restaurants at the park. Furthermore, there are a variety of mobile food & beverage outlets throughout the park. It is not possible to make reservations at the restaurants. However, it is possible to order restaurant vouchers for your group to use as payment in the restaurants.
What time slots can I reserve as arrival times?
The park is open daily between 8am and 7.30pm. Keukenhof works with time slots of half an hour as arrival time. So you can choose from time slots like: 8.00 – 8.30 am, 8.30 – 9.00 am. The last time slot is 6 pm – 6.30 pm (Please note that the park closes at 7.30 pm. This means you can stay in the park for a maximum of an hour and a half).
How can I pay at Keukenhof?
Keukenhof is completely cashless. This means you can only pay with cards. Paying in cash is not possible.
Does my company driver has to pay parking fees?
A company driver does not need a parking ticket. He or she can report to the information desk.
Can I book a guided tour?
Yes, it is possible to book a guided tour. A professional guide will show your group the Keukenhof highlights in 60 minutes. Booking a tour is possible from mid-December.
Can I take a cruise through the flowerbulb fields?
Tickets for a tour of the flower fields around Keukenhof will be available in mid-December.
When is the Flower Parade?
The Flowerparade will take place on Saturday 20 April 2024. More information on the Flowerparade can be found at www.bloemencorso-bollenstreek.nl.

Groups

Do parking fees have to be paid for coaches?
Coach parking is free and reserving a parking spot for the coach is not necessary.
Does the tour leader, guide or bus driver have to pay entrance fees?
As per usual a free ticket will be issued for the tour leader, guide or driver at the ticket office or at the information desk upon presentation of your booking.